Frequently asked questions
Who is The O Doc for?
The O Doc is for adults who are experiencing sexual dysfunction and prefer to receive treatment from the comfort of their home.
Do I need a prescription to use The O Doc?
No, you do not need a prescription. The physicians on The O Doc platform WILL write a prescription if they deem it safe and appropriate after your online visit.
Why is The O Doc only available in certain states?
Who are the doctors in The O Doc platform?
All of the physicians on The O Doc platform are U.S. licensed physicians. Each doctor undergoes an extensive background check and license verification process.
Is my information safe?
Who is The O Doc?
The O Doc is a service dedicated to bringing prescription treatments for men and women who don't like pills, want a discreet alternative, want a faster working solution, do not want to go to the doctor’s office, and want to have more confidence in bed.
Each patient is reviewed by a licensed physician or medical professional. We also offer patient care from licensed physicians to make sure your medical questions are answered in a timely matter.
What is Sildenafil?
Sildenafil is a prescription-only active ingredient approved by the FDA for erectile dysfunction. It was popularized by the brand name Viagra™ and is now available in generic form.
What is Tadalafil?
Tadalafil is a prescription-only active ingredient approved by the FDA for erectile dysfunction. It was popularized by the brand name Cialis and is designed to last longer than Sildenafil.
What makes The O Doc different?
Healthcare and prescription treatments do not have to be complicated, expensive, and inconvenient for the patient. The O Doc is a new service that makes getting the treatment you need affordable, discreet, and all from the comfort of your home.
No in-person doctor visit. No appointments. No pills. No more awkwardness.
Is it legal?
Yes, our physicians are licensed in each state that we serve. Please refer to the terms and conditions here for more information.
Do you accept insurance?
We do not accept insurance, but we are a lot cheaper than an in-person doctor visit and filling prescriptions at the pharmacy (even with insurance).
Do I need to see a doctor in-person to use The O Doc?
In order to receive treatment from The O Doc, you need to have seen a physician within the last 3 years. If you haven’t been to the doctor in the past three years you’re not a good fit for The O Doc’s service.
Is it legal to perscribe medication online?
Yes. The O Doc has built telemedicine technologies to enable physicians to practice medicine and take care of patients remotely. Every doctor you interact with is licensed to prescribe medicine and treat patients in your state and complies with all governing medical laws in the US.
Is this a safe way to receive treatment?
How quickly will a doctor review my history?
After your online visit a doctor will complete their initial review of your medical history within 24 hours.
Does The O Doc replace my primary care physician?
The O Doc is a complement to—not a replacement of—your primary care physician (PCP). So it’s important to keep your PCP and any other physicians involved in your care, up to date with your care in The O Doc network.
Does everyone have a chance to talk to a doctor?
Yes. After you complete your initial onboarding you will be contacted by a doctor to review your case.
If I have an emergency, what should I do?
In an emergency, please call 911 immediately.
Why do I need a picture ID?
– First & Last name
– ID expiration date (cannot be expired)
How much does a doctors visit cost?
Your online visit costs $25. This doesn’t include the cost of your medication (if prescribed).
Can I return my order?
Unfortunately we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at firstname.lastname@example.org.
When am I charged for medications?
You’re charged for the medication after you submit your online order. A physician will then determine if you are approved of a personalized treatment plan. If you’re unsuitable for telemedicine, you’ll be refunded for your online order (excluding your telehealth session).
How does sexual dysfunction work on The O Doc platform?
Which medications do doctors on The O Doc platform perscribe for sexual dysfunction?
Is sexual dysfunction medication effective?
Can a doctor diagnose sexual dysfunction remotely?
How does my order ship?
What is a troche?
Troches are small lozenges that dissolve under the tongue over a period of 5-10 minutes. As the Troche dissolves, the medication is gradually absorbed into the blood stream so that it can be absorbed more efficiently and, in some cases, more rapidly than if it was taken orally.